Posts Tagged ‘Baby Boomers’

Whatever Happened To IT Worker Loyalty?

Thursday, July 28th, 2011
Image Credit IT Workers Are No Longer A Company's Best Friend

IT Workers Are No Longer A Company's Best Friend

Hey IT manager, just how loyal to your company are you? How loyal do you think that your team members are? I’m betting that the answer to both of these questions is “not very”. Given that that is the current situation that we find ourselves in, how did we get here and what is an IT manager to do about it?

What Happened To IT Worker Loyalty?

Once upon a time, as all good fairy tales start, IT workers did feel loyal to the company that employed them. The baby boomers who are running IT departments these days grew up in an era where loyalty to the firm was rewarded.

The thought was that if an employee was willing to stick with a company through thick and thin, then the company would reward the employee with long-term employment, career advancement, and both a pension and health care benefits long after they had retired. Those days are now officially gone.

What has replaced IT worker company loyalty is more of a temporary agreement. It goes something like this: workers say “if I use my skills and talents to complete work for you, then you’ll pay me but our relationship is not a long-term relationship.”

What Do IT Workers Want These Days?

Given that this is the new reality of the IT workplace, what does this mean for IT managers? One of the most important changes is that younger IT workers now expect that they will end up having many more jobs than the boomers ever did.

IT managers need to be aware that as the younger generation comes into the workplace, the lack of loyalty will mean that managers’ jobs will need to change. A key change is that the younger IT workers won’t stay in a job where they don’t feel that they are being challenged. If they feel this way for too long, then these IT workers can be expected to leave the firm for better opportunities.

The new job for IT managers is to make sure that they take the time to retain their workers – company loyalty is no longer going to be doing the job. Instead, IT managers are going to have to take the time to make IT jobs more challenging for members of their teams. On top of this, in order to retain IT workers managers need to find ways to allow IT workers to express their creativity. Clearly keeping members of their team from jumping ship needs to become an important part of every IT manager’s day.

What All Of This Means For You

IT managers need to face a new reality: the days when IT workers had a great deal of loyalty towards the company that they were working for are long gone. Boomer IT managers especially have to come to grips with this new reality.

What has replaced worker loyalty is a form of a short term promise: I’ll work hard for you while I’m here as long as you agree to pay me well and we’ll both agree that this relationship won’t last forever. This is the employment situation that IT managers need to deal with.

IT managers can still accomplish great things even given the lack of employee loyalty. In order to retain their workers, IT managers need to take the time to ensure that their staff’s jobs are both challenging while allowing them to express their creativity. IT managers who learn how to do all of these things at the same time will find that their teams stick around longer than everyone else’s.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Management Skills™

Question For You: If there is no loyalty, then what is the best way for an IT manager to get their workers to stay with the company?

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What We’ll Be Talking About Next Time

I’ve got some bad news for all of you IT Managers out there: it turns out that 25% of the best workers in your IT team are planning on leaving within the next 12 months. Not to depress you even more, but it turns out that those internal job change programs that you have perhaps created that are intended to develop the next generation of IT leaders don’t seem to be working – 40% of the internal rotations that are made by IT “high-pots” (high potential) employees end up in failure. Let’s take a look at what problems you need to solve …

Tomorrow’s IT Managers Can Be Found Locally

Thursday, August 27th, 2009

IT Leaders Know That Solving Staffing Issues Starts At The Local Level <p><div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/somewhatfrank/3508260479/"><a rel="cc:attributionURL" href=Even in tough economic times, IT Leaders are still concerned about losing talent. Studies are showing that we are losing our IT Leaders at a much faster rate than new ones are being produced. On top of this, up to 30 million managers and leaders are going to become eligible to retire in the next five years. How can an IT Leader help to replace these leaders?

Defining The Problem

The loss of leaders in the IT field means that executive recruiters end up having to move thousands of managers not only cross-country but all between industries each year. This challenge has been complicated by what firms have been doing for the past few years.

In order to become leaner and reduce their operating costs, many firms have been removing layers of IT management. These tactics were a good idea when lean and nimble competition was showing up and taking business away from established firms. However, there has been a cost.

Those layers of IT management that have been removed used to provide development opportunities and ways for the next generation of IT leaders to grow. This has resulted in a situation where as the current crop of IT leaders get ready to roll off into retirement, there aren’t enough replacement candidates waiting to take their place.

Solutions Start Locally

The key to solving this IT department staffing crisis is for IT Leaders to sit down with their HR departments and establish good hiring practices in their local branches. These practices need to create a good flow of diverse talent.

The goal must to be find ways to recruit and grow employees at the local level. Once this is done, then the future leaders can be fed into the company’s core operations and this will provide a way to not only fill higher level positions but also solve the challenge of creating a diverse workforce.

Final Thoughts

Since we work in IT, we always look for a way to solve our problems using IT tools. Ensuring a steady flow of IT Leaders can be accomplished by creating an automated tracking system to identify those candidates who posses both the skills and the experience to handle new opportunities when they open up.

This type of system allows the firm to fill open IT positions much faster and with better suited candidates. If you can find a way to help your firm accomplish this, then you will have found a way to transform yourself from an IT manager into a true leader.

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What We’ll Be Talking About Next Time

With the critical importance of IT solutions to existing company operations and increasing global competition, it’s possible that firms need IT workers more than IT workers need the firm. What’s an IT leader to do?

Managing Trophy Kids: Can’t We All Just Get Along?

Thursday, March 19th, 2009

Trophy Kids Require Special Attention From IT Leaders

Trophy Kids Require Special Attention From IT Leaders

A lot has been written recently about the next generation of workers that is in the process of entering IT departments right now (I’ve done my part!) However, what’s been missing is a fundamental understanding of what an IT Leader is supposed to do once they are there.

Ron Alsop who writes for the Wall Street Journal has taken some time to study what this arrival means for all of us and he’s written a book with his answers in it called The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace. He’s got some suggestions on just how to go about managing this new type of IT worker.

One of the key differences between the millennials and the current workforce will be seen in company loyalty – it basically won’t exist. The millennials have high expectations about what a company should provide them with (rapid promotions, flexible work schedules, etc.), but firms should expect very little loyalty in return.

The current economic climate not withstanding, millennials will leave an unfufilling job in an instant. Most firms are aware of this and retention is high on their list of issues when it comes to dealing with this generation of workers.

You might be thinking that the trophy kids will stick around for the same reasons that most of today’s workers don’t leave: it’s scary out there without a job. However, you’d be wrong. The millenials have their parents to fall back on. They haven’t burned their bridges behind them and they know that they could always move back home for a bit if things get tight.

The good news here is that the millenials have been raised to work hard. Competition is in their blood. If a job engages them, then they will be willing to work hard at it. Firms have to show these new workers that their job will end up making a difference and that the company values their work.

Do you have millennials in your IT workplace (are you one of them)? How is is it going so far – smooth running or choppy waters? Do you feel that their (your) expectations are in line with what the company can offer? When the economy improves, do you think that they’ll stick around or will they leave? Leave me a comment and let me know what you are thinking.

An IT Management Nightmare: Managing Trophy Kids

Thursday, March 12th, 2009
Managing The Millennial Generation Will Require New IT Manager Skills

Managing The Millennial Generation Will Require New IT Manager Skills

Remember that Jack Nicholson line from the movie that was made from the Steven King book “The Shining”:  “.. Here’s Johnny…“? I seem to recall that he delivers this line as he stands at a door with an axe in his hands trying to break into the bathroom. I suspect that many IT managers feel as though they are trapped in that bathroom and the millennial generation is on their way in.

Ron Alsop who writes for the Wall Street Journal has taken some time to study what this arrival means for all of us (hopefully no axes involved) and he’s written a book with his answers in it called The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace. He’s got some suggestions on just how to go about managing this new type of IT worker.

The first thing that needs to be realized is that the millennial generation is going to want much more attention and guidance from IT Leaders. This may come off as arrogant behavior, but it’s not. The millennials got so much affirmation and positive feedback when they were growing up that when they enter the workplace they come across as being needy.

Unfortunately this need for more guidance goes hand-in-hand with the fact that millennials generally don’t take suggestions for improvement very well. Blame this on their parents. IT managers are going to have to  still deliver the good with the bad, but they are going to have to be careful to focus more on the good stuff.

Millennials are an interesting mix when it comes to doing work. They are used to having precise guidelines (“rules”) that establish a structured situation with provides them with the order that they so desperately need.

However, at the same time millennials want a flexible work environment that allows them to balance their work and personal lives. A good way of thinking of this is that they don’t view work as a place you go, rather work is something that you do.

All of this is enough to make an IT manger long for the old days when he / she was an individual contributor. However, their is an upside to all of this. The millennials have a solid grasp of cutting edge technology – it is a part of their life outside of work. They tend to work very well in teams and they get along well with baby boomers because they remind them so much of their own parents.

You’ve got hard workers here who will get the job done as long as an IT Leader points them in the right direction. That’s why YOU are the IT Leader.

Do you have millennials in your IT workplace (are you one of them)? How is is it going so far – smooth running or choppy waters? Do you feel that their (your) expectations are in line with what the company can offer? When the economy improves, do you think that they’ll stick around or will they leave? Leave me a comment and let me know what you are thinking.

Do You Want To Work With An IT Trophy Kid?

Thursday, March 5th, 2009
Are You Ready To Have The Millennial Generation In Your IT Department?

Are You Ready To Have The Millennial Generation In Your IT Department?

Even though the world currently looks like it is upside down, there is a much larger change going on that will have a much longer impact than this temporary financial crisis: the arrival of the millennial generation into the IT workplace. Are you ready?

Just to make sure that we’re all talking about the same thing here, the millennial generation were born between 1980 and 2001. With the baby boomer generation getting ready to walk off into the sunset, the millennials are the new kids in town and they are getting ready to shake things up.

Ron Alsop who writes for the Wall Street Journal has taken some time to study what this arrival means for all of us and he’s written a book with his answers in it called The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace. He’s discovered some eye-opening things that all IT Leaders need to be aware of.

If we had to describe the millennial generation’s view of work, the word that everyone seems to use is “entitled” – they want it all and they want it now. What are they asking for? How about: higher pay, flexible hours, promotions within a year, and more vacation/personal time. Why do they think that they’ll get it? Studies show that nearly half of the millennials have a “…moderate to high superiority beliefs about themselves.

What’s up with these guys / gals? Where did all of this come from? Blame it on the parents (and teachers and coaches). This is the generation that was constantly told that they were the best, the ones that got trophies even when they didn’t win, and were rarly criticized in order to not damage their self-esteem. Now they are in your IT department…!

But hold on. Remember that the millennials have a solid grasp of cutting edge technology – it is a part of their life outside of work. They tend to work very well in teams and they get along well with baby boomers because they remind them so much of their own parents.

These are hard workers who will get the job done as long as an IT Leader points them in the right direction. How best to do that will be covered in another post…

Do you have millennials in your IT workplace (are you one of them)? How is is it going so far – smooth running or choppy waters? Do you feel that their (your) expectations are in line with what the company can offer? When the economy improves, do you think that they’ll stick around or will they leave? Leave me a comment and let me know what you are thinking.