Posts Tagged ‘competition’

What Can Top Athletes Teach You About Being A Better IT Leader?

Wednesday, December 3rd, 2008
Top Athletes Can Teach IT Leaders How To Reach The Next Level

Top Athletes Can Teach IT Leaders How To Reach The Next Level

So we all know that Tiger Woods is a fantastic golfer. However, do you think that he’d be any good at running an IT department? The answer, somewhat surprisingly, is that yes, he probably would do a good job. The reason is that there is a lot of similarity between being an excellent athlete and being a top-notch IT manager.

Graham Jones is the founder of a company called Lane4 which uses studies of professional athletes to help managers do a better job of managing. One of the interesting things that he has discovered is that in the area of sports, just like in the world of business, one of the main obstacles to achieving something that has been identified as being “impossible” just might be a self-limiting way of thinking.

One of the first things that you have to realize about being an IT leader is that great leaders are not born, but are rather made. Sure some leaders have nature gifts such as communication skills and leadership attributes; however, the most important skill that they need to have is mental toughness – this means that they get better at doing their job when things get tough.

Great IT leaders rise up not due to chance or luck, but rather because they planned to succeed. Specifically, they identified and achieved lots and lots of little goals in order to get to where they are. This requires them to sharpen their skills and to, much like Madonna, reinvent themselves many times in order to stay out in front of their peers.

So what can IT leaders learn from top athletes? Simple, how to succeed over and over again. Here are the steps that are needed to do achieve top performance over and over again:

Gotta Learn To Love That Pressure

Call it what you like, but pressure is what drives great athletes and great IT leaders to achieve their best. What this means for you is that you’ve got to find a way to learn to love pressure. Another way to say this is that you’ve got to commit yourself to using work pressure to continually improve yourself all the time.

One secret to dealing effectively with pressure is to only focus on making yourself better. Don’t let yourself get distracted by other IT leaders who mange / complete successful projects, get promoted, win awards, etc. Instead, focus on those things that you can control and don’t spend any time thinking about the rest.

You need to be able to step away from the workplace pressure. This means that you actually do need to have another life – family / hobbies / sports, whatever. Top athletes have the ability to flip the pressure switch on when they are “on the job” and then flip it off when they are involved in their other life.

It’s All About The Long Term

By the way, you will occasionally fail. This means that you need to have a way to pick yourself up, dust yourself off, and get back to work. A good way to be able to do this is to have long term goals that you focus on.

What star athletes do is to create very detailed plans that are made up of a series of short term goals. The plan is laid out so that the athlete can do his / her best at the right time – not peaking too early or too late. IT leaders need to do the same. You want to make sure that when you have a big success, it is the right time for it to get maximum exposure within the company.

Push Baby, Push!

We all push ourselves based on the people who we work directly with. If we are working with a bunch of slackers, then there won’t be much self-pushing going on. Instead, we should be searching for opportunities to work with the best-of-the-best. This is very similar to when top athletes train with their fiercest competitors in order to push themselves to be their very best.

Invent And Then Reinvent Yourself

Always be sure to get feedback from trusted sources. This will allow you to understand what you are doing well and where you need to make changes. These changes will allow you to reinvent yourself so that you can become the best IT leader that you can be.

Party Like A Rock Star

Something that IT leaders all to often pass over is to take a break after a major achievement and celebrate. Spending as much effort celebrating a success as you did achieving the success is a way to reward yourself. This is the time to blow off some steam, pause and catch your breath before you push on to the next higher level.

Do you feel like you are performing at your peak management level? Do you have a plan with goals for how you are going to reach the next level in your career? Are you “training” with the best of the best in your office? Leave me a comment and let me know what you are thinking.

How To Protect Your IT Career From Sabotage

Friday, November 21st, 2008
Your Career Is Being Threatened By Backstabbers - Do You Know What To Do?

Your Career Is Being Threatened By Backstabbers - Do You Know What To Do?

They really are out to get you, you know. All those schemers who want your job, your promotion, your bonus are even as you read this sitting at their desk scheming how best to make you look bad, take credit for your work, or even how to get you fired. In this down economy, those who have it in for you are even more likely to take action because so many firms are in the process of trimming headcount that they want to save their jobs by taking yours. What’s an IT leader to do?

Your career sabotage problems begin when you detect that someone is out to get you. Once you are aware that something is going on, it’s going to bug the heck out of you. You are now officially in a bind: if you complain, then there is a good chance that you are going to be viewed as “… not being a team player”, if you ignore it and do nothing, then you can pretty much kiss any future promotions goodbye.

So just what kind of actions do backstabbers take to bring you down? Here’s a quick list – let’s see how many of them you recognize as having been done to you either now or in the past:

  • Taking Credit For Your Work: this is a classic. The backstabber talks with you to find all about work that you have been doing and then represents that work to others as having been done by them. Sometimes they will even tell you that you’ve done a poor job and ask you to not talk about it so that you don’t look foolish – and so they can take credit for it.
  • Spreading Rumors About You: this can be a sneaky one because it can go on for a long time without you knowing about it. If you have a good network, somebody besides you will probably hear about the rumors before you do and tell you. Otherwise you’re just going to have to keep your ears open and detect what people seem to be saying about you.
  • Project Sabotage: In this case, the saboteur realizes that your career advancement depends on the project that you are in charge of being a success. Once they know this, they will be willing to work very hard to cause your project to fail. Withholding needed resources or providing needed information late are two easy ways to drill holes in your project boat.

It sure seems like it will be easy for others to sneak in to our rooms in the middle of the night and make off with our careers. Is there anything that we can do? It turns out that yes, there are things that you can do to protect yourself and your career. They aren’t easy and they don’t always work, but they sure are better than sitting around and waiting for the axe to fall on you because of the actions of others. Here are some thoughts:

  1. Keep your cool: the last thing that you want to do is to flip out. If you let your temper get the better of you, then you’ll have fewer options for solving the sabotage problem.
  2. No Direct Confrontation: Look, if they’ve been clever enough to try to get you out of their way, then they’ve probably not left any evidence lying around. Even if you could get all CSI on them, you are in a workplace and nobody really cares about that piece of hair that you found that clearly shows that your saboteur was the one that spread the rumor that you were hard to get along with.
  3. Make Sure The Rumors Are Not Correct: So this is just a bit awkward, is there a possibility that the rumors could be right? Take a moment to look in the mirror and do some hard thinking. If the stories are correct, then you’ve got other problems to solve.
  4. Love Those Timestamps: people can only take credit for your work if nobody else knows that you did the work first (first come, first served). What this means is that email can be your new best friend. When you are reporting on results or completed work, send out an email telling as many people as possible. This way the world will know that you did the work and when you did it. This can stop a saboteur in his / her tracks.
  5. Talk To Your Boss: At the end of the day, your boss is the one who really has control over your career. You need to have a talk with him/her and let them know what’s going on and ask for their help in resolving it. After all, this is just the kind of personnel thing that bosses are there to take care of.
  6. Talk To Your Boss’ Boss: Of course, if it’s your boss that is doing the backstabbing, you really need to get some outside help. Talking with his/her boss is one way to do this. Another way is to talk with someone else at that same level and ask them to intervene.

Of course, if it turns out that it’s your boss that is doing your career in, you’ve got a real problem. There is a very good chance that in the end it’s going to be either you or him/her once you start to put a stop to the sabotage. Make sure that your resume is up-to-date because there is a good chance that you just might be needing it soon…

Have you ever found yourself in a situation where someone was trying to sabotage your career? How did you find out about it? What did you do to stop the sabotage? In the end were you able to save your career? Leave me a comment and let me know what you are thinking.

What Is An IT Leader To Do When Winning Is EVERYTHING?

Monday, October 6th, 2008
Sometimes IT Staff Can Get Too Focused On Winning At All Costs

Sometimes IT Staff Can Get Too Focused On Winning At All Costs

So here’s an interesting issue that I’m sure that most CIO’s and IT managers would love to have: how best to mange over-the-top “A-Type” personalities? Hey, we all know folks like this (put that mirror down!) These are the people in our company / department / team for which winning can become more important then the big picture. We all seek to have enthusiastic people on our teams, but what can we do when enthusiasm turns into something very, very bad?

So what’s the real problem with really wanting to win a discussion, a bidding war, or a design decision? Simple – focusing too much on winning can cause smart people to make bad decision errors. When IT managers and executives become overcome by competition, they can shift their goals from maximizing value to beating their competition at any cost.

Dr. Deepak Malhotra has done a great deal of study on such folks, and he spilled his guts in an article that he wrote for the Harvard Business Review. What he found, is that there is very strong evidance that, what he likes to call “competitive arousal”, is at the root of a number of high profile business mistakes. IT is not immune to this effect.

Now this brings up a very good point: there is nothing wrong with wanting to win! We all enjoy winning, hey – it makes us feel good. In fact, we are often willing to pay a price to win. Just to make sure that we all understand it, there is often a good reason to want to win. We encounter competitive situations in which we want to win in all sorts of different forms: auctions, negotiations, legal issues, merges, acquisitions, promotions,  or even when we go recruiting new talent. In some of these cases, it may be worth it to end up paying more than the fair value for what we really, really want because it will weaken our competition, etc.

Here’s the trick: if you are going to go after some prize with that much zeal, then you had better have done an upfront analysis of the situation and determined what your limits of loss that are acceptable are. Additionally, you are going to have to balance these against the benefits to your IT organization. If you don’t do this BEFORE you get involved in the competition, and you try to do it DURING the competition then that’s when your competitive arousal will end up overriding your rational decision making process.

So what’s an IT leader to do? We are going to have to provide you with a way to identify what causes this competitive arousal to show up. Once you can spot it, you are going to need some tools that will allow you to avoid or at least reduce the possibility that it will screw-up your IT department’s strategy or destroy your department’s value. We’ll do all of this, next time…

Have you ever seen someone in your department (you?) go out of control when they got into a competitive situation? How did it start – was it them against just one rival or did they face off against a group? When did you realize that they had gone too far? How did it end up? Was there any long term impacts due to this out of control competition? Leave a comment and let me know what you are thinking.