Posts Tagged ‘goal’

Discover The Secret To IT Manager Career Success

Thursday, April 14th, 2011
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Not All Career Ladders Go Up…

Not All Career Ladders Go Up…

IT managers are asked to do a lot of things during the average day: recruit new workers, keep the ones that they already have, resolve disputes, etc. The one thing that they also need to be doing every day is probably the thing that gets overlooked all too often: manage their careers.

Just What Is Career Development?

When we start to talk about career development, it brings up the question of just exactly what is a “career”? Maybe more importantly, what’s the difference between a career and a “job”?

I think that we can all agree that a job is a set of tasks that you work on for a given company. A sequence of jobs is what makes up your career. When we start to talk about career development, what we are really talking about is a process that you go though in which you take a look at where you are in your work life. You need to decide if you are where you want to be, and if not then you need to decide what changes you need to make and then you need to make them.

Every job that you have makes you more valuable to both your current employer as well as the next company that you’ll work for. As time passes, your career will either drift along under its own accord or you’ll manage where it goes. Which path do you want to take?

Not All Career Ladders Go Up

All too often IT managers believe that there is only one possible path for their careers – up. In the past, this may have been true. However, this is no longer the case.

Over the past few years, companies have changed the way that they are organized. Most companies have become “flatter” – they have reduced the number of layers of management that they use to run the business. What this has meant for IT managers is that there are now fewer opportunities for promotion up the traditional career ladder.

What’s needed is a different career track. The responsibility for managing your career rests firmly on your shoulders. What you need to be doing is looking at your current job and identifying the parts that you enjoy the most.

This can come down to either the different types of work that you are doing or perhaps the it has to do with the different groups within (or outside of) the company that you are interacting with.

Once you identify what you like about your current job, you then need to find another job that contains more of what you like (and less of what you don’t like) to do. The move to this new job may be more of a parallel move instead of a traditional move up the ladder.

Managing your career and ensuring that you are doing work that you enjoy is your responsibility. Career development is just one more thing that you should be doing every day.

What All Of This Means For You

On top of all of the other responsibilities that an IT manager has, you also have to manage your career. Ultimately it’s up to you to take charge of your future and make sure that you have a career and not just a job.

All too often we IT managers believe that a career can only travel in one direction: up. In the world in which we live in, flattened organizations often make this difficult, if not impossible, to do. IT managers need to start to realize that they can move sideways in their careers as they seek new jobs that better match what their interests and passions are.

The one thing that nobody ever takes the time to teach IT managers is how best to manage their own careers. That means that we end up picking it up along the way. The most important point is that we need to always be working on it so that we’ll eventually arrive at the destination that we want to get to.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Management Skills™

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Question For You: How many jobs do you think are going to make up your IT manager career?

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What We’ll Be Talking About Next Time

Once you become an IT manager, you’d think that you’d pretty much made it – what more could you want? However, it’s really just the start of another journey, not the end. What makes this part of your career potentially different from the parts that came before is that you are the one who is in charge of it. How do you want things to turn out?

It’s Good To Know What The Big Boys Want You To Do

Thursday, March 18th, 2010
Image Credit It’s Always Best To Work From The Top Down

It’s Always Best To Work From The Top Down

Why Bother Listening To Senior Management

In order to be successful as an IT Leader (no matter where you are at in the company’s management hierarchy), you’re going to have to do what you are told. Well, wait a minute, maybe I should phrase that differently. How about something like this: you are going to have to find out what they want you to do and then you are going to have to do it?

If we were all working on an assembly line, life would be simpler. We’d have a clearly defined job to do and we’d be supplied with the parts and tools with which to do it. Well, with a little luck you get paid more than an assembly line worker and the reason is that being an IT Leader is a lot tougher – your job is ill-defined and keeps changing. Finding out what you are supposed to be doing is half the battle.

You’re Going To Need A Questionnaire

There are probably no shortage of people who are telling you what to do. However, the big question is: are they the right people who should be telling you what to do? At the end of the day, the only people who really count are the ones who are running the company. What do they want you to be doing?

Yes, the information that the upper levels keep sending you in emails, podcasts, and other such communication channels are a good high-level indicator of what direction they are trying to take the company. However, these forms of communication are probably too generic. You are still facing a number of different things that you could be directing your team to spend their time on and it’s not clear which way you should go. Time for some interviews.

Senior management can be busy, but they also realize that it’s really part of their job to provide direction and it that’s what you go looking for, they’ll find the time to talk with you. Keep in mind that you don’t want to be just talking with IT’s senior management, you want to talk to the management of the rest of the company – really IT’s customers.

You’ll have the same set of questions that you’ll want to be asking over and over again so it’s probably a good idea to create a questionnaire to help you do this. I’m not suggesting that when you start your discussions that you whip out a long form and start reading from it, but rather that you collect your thoughts before any discussion so that you don’t forget to cover any topics.

You should be asking questions that cover a lot of ground – make the most of your time with this member of the management team. Ask questions like what they are hoping to accomplish this year, what is preventing them from being as successful as they would like to be, and most importantly what is their view of the IT department – good, bad, or ugly.

It’s All About The Customer

The ultimate goal of finding out what is being expected of you as an IT Leader is to balance what people want you to do with all of the things that you know need to be done. Yes, we live in the real world and there’s a good chance that these two lists may not match up!

In the end, your customer (maybe internal departments) are always right. Note that I didn’t say “rational”, just right. Your senior management may not be able to express their goals in terms that directly relate to the role of IT within a company (“boost profits”), but you’ll need to be looking for ways that your team can help the IT department help others.

What All Of This Means For You

Nobody ever said that being an IT Leader was going to be an easy thing. One thing that you need to make sure that you have a good understanding of is to know just exactly what your senior management wants you and your team to be doing.

This is going to require you to develop some interviewing skills. You’re going to have to go up the mountain and ask your firm’s senior management what they are trying to accomplish and how it’s going.

Ultimately it comes down to how you and your team are going to serve your customer. If you can figure this out, then congratulations – you are going to be successful.

Question For You: Do you think that your senior IT management is going to approve of you talking with other departments?

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What We’ll Be Talking About Next Time

If you’ve been reading the papers or watching the news on TV, you’ve probably started to see stories that are daring to hint at a global recovery. Now that’s all fine and good and I’ll believe it when it shows up. However, smart IT Leaders know that now is the time to act. Are you getting your team ready for the madness that will hit your firm when things really start moving once again?