Posts Tagged ‘intellectual property’

IT Leaders Want To Know: How’s Your IT Portfolio Doing?

Thursday, June 17th, 2010
Image Credit Stop Nickel & Dimeing Your IT Assets

Stop Nickel & Dimeing Your IT Assets

As an IT Leader it can be all to easy to become focused on just what your immediate team is working on in terms of projects and goals. The problem with this is that doing this allows you to take your eyes off of what’s really important: the success of the company. There’s got to be a way for you to do your IT job while still helping the overall company move forward…

Let’s Play The Investment Game

Although we live in the world of technology, we work for firms that are firmly rooted in the world of business. This means that they need to keep track of where their money is going. The hope is that the company spends its limited funds in a way that allows it to grow faster and do more than other firms.
IT Leaders can help the company keep track of what it has and what it is working on by creating and supporting portfolio and project management (PPM) tasks. If done correctly, this can allow the company to know what it has and then use it to achieve its current business objectives.
This way of looking at what the various IT teams are doing is very much like managing financial portfolios.

How It Works

In the simplest terms, PPM allows IT Leaders to match business needs with the IT activities that are being undertaken to solve them. By combining multiple IT assets into a single portfolio IT Leaders are able to understand the payback of a single project in relation to other projects that are going on at the same time.
The first step in creating a PPM system requires you to group your company’s assets and activities into various portfolios. Possible portfolios include:

  • Technology Assets: this portfolio will include such items as your firm’s business applications as well as both it’s hardware and data.
  • Non-financial Assets: : this portfolio contains those non-tangible assets like staff, intellectual property, and proprietary business processes.
  • Project-Level: : this portfolio is a collection of all of the IT projects that are both currently under way and those that are under consideration.
  • Enterprise Projects: : this portfolio includes all of the tools that are used within the company in order to conduct business and to remain competitive.
  • Program-Level: : this portfolio is unlike the project portfolio in that it contains the groups of projects that are related to each other – each project provides one part of a much larger solution.
  • Service Delivery: : this portfolio contains all of the non-project tasks that the company has to do in order to ensure customer satisfaction.

What All Of This Means For You

IT Leaders realize that in order for their careers to continue on an upward path, the company as a whole has to be successful. They have an important role to play in the company’s success.
One way that IT Leaders can contribute is by grouping the company’s assets and activities into various portfolios. This allows them to be tracked and compared to each other.
A company is a business and therefore it will ultimately succeed based on how it spends its money and the return that it can get from its investments. IT Leaders who make it easier for the company to determine how things are going will always be successful.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Management Knowledge

Question For You: Who in the company would be the right person to work with if you wanted to set up a portfolio tracking system?

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What We’ll Be Talking About Next Time

If you were a bank manager and all of sudden one day armed and masked criminals walked in through the bank’s front door and demanded money, what would you do? I can think of a whole bunch of possible options, many of them suggested by countless action movies. The key point here is that you sure wouldn’t just sit there and do nothing. So why, as cyber criminals target your company’s IT infrastructure, are you just sitting there today?

IT Leaders Deal With The Three D’s: Death, Divorce, and Disease

Thursday, November 12th, 2009
Image Credit You Never Know Who's Going To Come Knocking For Your Team...

You Never Know Who's Going To Come Knocking For Your Team...

Bad things happen. Sometimes they are not all that bad – key employees leaving for example is bad, but not really all that “bad”. However, sometimes things really are bad: staff die or become seriously ill for long periods of time. What’s your plan for when this happens? What’s that, you don’t have a plan? You think that it’s the role of HR to take care of personal issues like this? Guess again…

Hey Pollyanna, Why Don’t We Ever Plan For The Worst?

You would think that since we work in an industry that has spent so much time trying to prepare our IT systems to deal with bad things, that at least some of this careful planning would have spilled over into how we manage our IT teams. You would be wrong. Just like little kids, IT Leaders for some unknown reason can’t imagine themselves or anyone on their staff dying (death), leaving (divorce), or getting seriously ill for a long time (disease).

One of the reasons that we never seem to get around to doing any proper succession planning is that we always seem to be too focused on the here and now. In order to plan for a future that has a different cast of characters in the IT department, IT Leaders need to sit down and do some serious thinking.

Why Bother Planning – Won’t Things Just Change Anyway?

Sure we all know that just like motherhood and apple pie IT team succession planning is a good thing to do. But do we really know ?WHY? it is a good thing to do? It turns out that there are two main reasons.

The first is the same problem that the U.S. faces with its 4-year presidential terms – continuity of leadership. Right now in your IT department you have plans that are asking for funding, you have plans that are underway, and hopefully you have plans that are just about to wrap up. If the firm loses key member(s) of the team or even you, then would these plans still complete successfully? Even if they did, would anyone have a clear idea of what to do next?

The second reason has to do with intellectual property. I speak from experience when I say that much of the value in any IT department is not in its written procedures or the code that lives on its servers, but rather what is in its employees heads. If you lose one of these staff members, the IP loss could be staggering if you don’t have a working succession plan in place.

What’s The Right Way To Do IT Department Succession Planning?

Gary Perman is an IT consultant who has spent a great deal of time creating IT succession plans. From his vantage point all IT succession plans have two key characteristics:

  • Simplicity: A succession plan has got to be easy to use. When an individual is no longer available to do a job, then it has to be clear who has been trained to step into their spot. Oh, and it also has to be clear who will take things over for that person.
  • More Than A Replacement Plan: A succession plan can’t just be a list of name. Instead it has to be a complete development plan that shows who is where in the skill development path that it is going to take in order to be ready to step into a particular role.

What All Of This Means To You

As an IT leader you’ve got to anticipate changes that will happen to your teams, including things happening to you. It is your responsibility to make sure that there is a plan in place to deal with the loss of any of your staff.

Since not everyone can do everyone else’s job, this means that you’ve got to create a succession plan and then you’ve got to publicize it. This is not a place for secrets. Once you publicize it, you’ve got to make it everyone’s responsibility to ensure that they are ready to step into the role(s) that they are slotted for.

You can help make this happen. Using techniques such as cross-training and job rotation will ensure that your staff will have an opportunity to develop all of the skills that they are going to need. Bad things happen, this doesn’t mean that you can’t be ready for them when they come.

Do you think that your department’s succession plan should be public knowledge?
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What We’ll Be Talking About Next Time

Stop. I know that your normal day-to-day is crazy, you are overworked, underpaid and nobody really appreciates all of the fine things that you do. I get all that. My question for you is do you have any idea why you are doing what you are doing? What are you really working towards? If you don’t know, then perhaps now is the time to find out…