Posts Tagged ‘job’

Arrest Of Goldman IT Worker Shows Failure Of An IT Leader

Thursday, July 16th, 2009
Sergey Aleynikov Has Been Accused Of Taking Code - Where Where The IT Leaders?

Sergey Aleynikov Has Been Accused Of Taking Code - Where Where The IT Leaders?

Sergey Aleynikov, 39 years old,  was arrested by the FBI as he got off a plane at the Newark Liberty International airport. Aleynikov is being charged with stealing data with “the intent to convert that trade secret to be economic benefit of someone other than the the owner”.

Keeping in mind that everyone in this county is innocent until proven guilty in a court of law, this appears to be a case of an IT worker who seems to have made some bad decisions. However, I believe that the case shows that there was an IT Leader who made some even bigger bad decisions…

Just The Facts Ma’am

Sergey Aleynikov was a Goldman Sachs vice president who quit his job last month and took a new job with a Chicago based financial trading company called Teza Technologies. From all accounts this sounded like a good career move – his salary was going to triple.

Goldman Sachs’s corporate computer systems detected that on four separate occasions Aleynikov scooped up a series of files, encrypted them, and then transferred them to an outside web site. Goldman then notified the FBI and the rest, as they say, is history.

IT Leader Failure

No matter if Aleynikov had criminal intent, or if Goldman is just trying to use him as an example so that nobody else leaves, this is clearly a failure of IT Leadership. Here’s what’s gone wrong at Goldman:

  • Code Policy: Lots of IT employees work from home these days. It’s not clear that Goldman has any policy that states just where their precious computer code can reside. Can it be downloaded to a home computer, worked on, and then uploaded or does all work have to occur online using company approved code editors.
  • Check Out Policy: Who has what code and when do they have it? It appears as though Goldman has a policy that says that “… any nonpublic documents obtained while working for Goldman need to be returned” once you resign. How can you tell what code someone has (and how can they remember) if you don’t have a code checkout policy in place?
  • Computer Monitoring Reminder: The easiest way to prevent code theft is to constantly be reminding everyone that their every online movement is being watched and recorded. Tell them that you don’t have time to review it every day, but you can if you have to. This will reduce the possibility of theft.

Final Thoughts

The case of Sergey Aleynikov could have been prevented if Goldman’s IT Leaders were doing their jobs. Creating policies and tools that make it easy to comply with company code tracking policies are a good first step. This has to be followed by a consistent education program that lets everyone know what is permitted – and what isn’t. If the IT Leaders at Goldman can figure out how to do this, then they will have found a way to transform themselves from an IT manager into a true leader.

Questions For You

Do you think that Aleynikov was stealing code to use at his new job or just an innocent IT worker? Do you think that Goldman’s IT managers did a complete job or is this a screw-up? Could something like this happen where you work? Leave me a comment and let me know what you are thinking.

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What We’ll Be Talking About Next Time

As an IT Leader, you’ve got some challenges facing you. You’re managing a diverse and potentially distributed work force of highly skilled and talented IT professionals. You need to find a way to keep them challenged, and yet at the same time enable them to find ways to work together. Have you considered Alternate Reality Games?

Handling A Promotion Is Something That An IT Leader Needs To Know How To Do

Thursday, July 9th, 2009

When IT Leaders Get Promoted, That Changes EverythingIt may seem a little crazy to talk about how to handle promotions during an economic downturn, but they are still happening (hey, sometimes self-promotion yields results!) Additionally, once the world economy picks up again, there will be even more of them. What’s an IT Leader who was once “one of the guys” to do when he /she is suddenly their boss?

Definitions Count

Nell Minow is the co-founder of The Corporate Library and she’s gone through this very experience. One of the lessons that she’s learned is that how you go about defining things really counts. One of the biggest changes that Minow had to go through was how she defined “we” and “they” (we ALL use these terms everyday). What she discovered was that the wider she made her definition of “we”, the better off everyone was.

Parenting Skills Help

When all of a sudden you find yourself in charge of a group of IT professionals, you may discover just like Minow did that your built-in parenting skills are going to be called on. Your interaction with your team is going to be broken into two types of activities. They will come to you and say “Look at what I did!“, and you’ll have to say “Good job – do more!” Likewise, sometimes they will come to you and say “He took my stuff!” (budget, staff, office) and you’ll have to say “Give it back.”

What To Do Right After You Are Promoted

Immediately after you are promoted, you need to have a talk with your former colleagues. Minow points out that your relationship with them has been changed and this needs to be addressed. She used this as an opportunity to say “If you have a problem, then I have a problem.” However, at the same time she told them “I refuse to be responsible for a problem that is not brought to my attention.” Minow also insists that anytime someone brings her a problem, they also have to propose a solution to it. Not just any solution, she insists that the solution must cost less than the problem!

Final Thoughts

We all love to be promoted. It’s an acknowledgement of what we’ve been able to accomplish at our job. However, every IT Leader knows that promotions change the relationships that we’ve developed with our colleagues. These changes need to be dealt with in the open in order to allow our teams to move forward. If you can do this successfully, then you will have found a way to transform yourself from an IT manager into a true leader.

Questions For You

Have you ever been promoted to be in charge of people that you used to work with? How did that affect the relationships that you had with those people? Have you ever worked for one of your colleagues who got promoted? Did they take the time to redefine your relationship? Leave me a comment and let me know what you are thinking. Click here to get automatic updates when The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

It’s starting to look like the economic winter just might be getting ready to thaw. Once this happens, IT Leaders realize that they’re going to have a massive task added to their already overloaded plate – recruitment.

Google’s Staffing Problems Can Teach IT Leaders A Lot

Thursday, July 2nd, 2009

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

If you could go to work for any company out there right now, which one would it be? A lot of us would say Google – everything that we’ve read and heard about the company makes it seem like a great place to work. However, it turns out that even Google is not immune to IT staff problems…

Google’s Staffing Problem

Google is in the middle of what is often called a “brain drain” – some of its best and brightest workers are leaving the firm to go join other companies. In the past few weeks they’ve lost Tim Armstrong who was their advertising sales boss and they’ve lost David Rosenblatt who was in charge of their display advertising. Oh, and they are losing their top engineers to Twitter and Facebook

What’s Google Going To Do?

Google’s plan to try to stem this exodus of talent is a typical Google solution – they’re going to try and solve it by crunching numbers. Unlike many IT firms, Google has both the data and the processing power to attempt this.

Google plans on using data that they’ve collected from surveys and peer reviews in order to discover which of its employees feel underused. This may sound a little far fetched, but Edward Lawler who works at the University of Southern California says that eventually all companies will be approaching HR issues this way.

What’s Gone Wrong At Google?

Using algorithms to find unsatisfied workers is clever and all that, but clearly there is something else going on here. Interviews with former Google employees reveal some interesting things about the day-to-day practical realities of working in this high-tech Shangri-La.

Former employees reveal that people are leaving because many employees don’t feel that their efforts will make the same amount of impact as the company matures from its startup days. Compounding the problem is the fact that Google does not appear to provide much in the way of formal career planning. Often these tasks would be addressed by a company’s Human Resources (HR) department, but it appears as though Google’s HR department is viewed by many as being quite impersonal.

So What Should Google Be Doing?

As amazing as it may seem, the answer to Google’s problems is actually very simple – hard to implement, but simple to describe. What they need to do is to put their customer first. By clearly communicating to the entire company that Google exists to serve their customers, a great deal of other staffing problems will fade away.

Final Thoughts

One of Google’s biggest problems is that they have not found a way to keep their employees engaged. This isn’t surprising because Google dominates its market and so it doesn’t have any big competitors to use as a rallying cry.

Making its customers first would allow Google to focus its staff on a single goal that would extend throughout the company All of a sudden every employee would have a way to measure the value of his/her work. Once again, this wouldn’t necessarily be easy to do, but it’s the right thing to do. If you can figure out how to do this with your team, then you will have found a way to transform yourself from an IT manager into a true leader.

Questions For You

Do you think that Google’s algorithm will be able to identify those employees who might leave? Do you think that it will make mistakes? Do you think that this type of algorithm would work at your company? Do you think a customer focus would solve Google’s staffing issues? Leave me a comment and let me know what you are thinking.

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The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

It may seem a little crazy to talk about how to handle promotions during an economic downturn, but they are still happening (hey, sometimes self-promotion yields results!) Additionally, once the world economy picks up again, there will be even more of them. What’s an IT Leader who was once “one of the guys” to do when he /she is suddenly their boss?

IT Leaders Want To Know About : Non-compete Clauses

Thursday, June 4th, 2009
Noncompete Clauses Can Be A Hassle For IT Leaders

Non-compete Clauses Can Be A Hassle For IT Leaders

(Hopefully it goes without saying that I’m not a lawyer and this blog posting is in no way to be considered legal advice. If you’ve got further questions, go get yourself the best lawyer your money can buy…)

Did you even know that something called an “Non-compete Clause” existed? It turns out that you may have signed one when you started your current job (it differs from company to company). This piece of paper basically spells out the legal agreement between you and the company – they want you to stay and they want to scare you into not leaving.

What Is In A Non-Compete Clause?

Willie Jones over at the IEEE’s Spectrum magazine has been doing some digging on just what non-compete clauses mean. Non-clauses were invented in order to protect a company’s intellectual property. Basically they don’t want employees leaving and divulging trade secrets to their competition.

Once again, this is going to differ from company to company. A non-compete clause generally has 3 basic types of limitations built into it: geographical, time, or line of business.

How Do Courts Feel About Non-compete Clauses?

You would think that once you have signed one of these things, that’s it, right? Well, not really. Courts take a hard look at such contracts. In each case when there is an issue, the courts try to balance the issue of trade secrets being divulged to a competitor against an employee’s basic right to work. Courts try to make sure that a non-compete clause does not place an unreasonable restriction on a worker’s ability to earn a living.

If a court does find that you signed a non-compete clause that was too restrictive, then they can void the clause – you are free! Note that where the case is being heard is important – in California, courts often refuse to enforce such agreements.

What This All Means To You

If you decide to leave your IT job and you’ve signed a non-compete clause you need to be aware of what the ramifications may be. If you go work for a firm that is competing with your current employer and you are going to be doing the same sort of job, then there is a good chance your old employer will go to court to stop you from working for the new company.

How successful they will be is unclear before the trial. A lot depends on what state this is taking place in and just how restrictive the non-complete clause that you signed was. Once final point to consider is that when push comes to shove, your old employer may not want to risk having its trade secrets come out during a lengthy trial. These are all things to consider carefully as you work to transform yourself from an IT manager into a true leader.

Questions For You

Do you know if you signed a non-compete clause when you started your current job? How restrictive is it? What does your company do when someone leaves to go work for the competition? Leave me a comment and let me know what you are thinking.

Click here to get automatic updates when
The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

I bumped into one of my longtime friends last week, Mark, and he told me how unhappy he was at his IT job. He was feeling a great deal of guilt over this because his firm had just had yet another round of layoffs and he had been spared. He still had his job, but he hated it. What’s an IT Leader to do in this situation?

Need Some Help With Self-Promotion At Work?

Saturday, November 22nd, 2008
In Order To Be Successful, You Need To Know How To Promote Yourself

In Order To Be Successful, You Need To Know How To Promote Yourself

It’s just a little bit off-topic, but Meridith Levinson over at CIO.com just interviewed me as a part of an article that she wrote titled Self-Promotion at Work: 8 Tips for Shy People.

In these times of economic uncertainty, these tips might be just what the Doctor ordered for your career. Check the article out and let me know what you think about it.