Posts Tagged ‘leader’

Handling A Promotion Is Something That An IT Leader Needs To Know How To Do

Thursday, July 9th, 2009

When IT Leaders Get Promoted, That Changes EverythingIt may seem a little crazy to talk about how to handle promotions during an economic downturn, but they are still happening (hey, sometimes self-promotion yields results!) Additionally, once the world economy picks up again, there will be even more of them. What’s an IT Leader who was once “one of the guys” to do when he /she is suddenly their boss?

Definitions Count

Nell Minow is the co-founder of The Corporate Library and she’s gone through this very experience. One of the lessons that she’s learned is that how you go about defining things really counts. One of the biggest changes that Minow had to go through was how she defined “we” and “they” (we ALL use these terms everyday). What she discovered was that the wider she made her definition of “we”, the better off everyone was.

Parenting Skills Help

When all of a sudden you find yourself in charge of a group of IT professionals, you may discover just like Minow did that your built-in parenting skills are going to be called on. Your interaction with your team is going to be broken into two types of activities. They will come to you and say “Look at what I did!“, and you’ll have to say “Good job – do more!” Likewise, sometimes they will come to you and say “He took my stuff!” (budget, staff, office) and you’ll have to say “Give it back.”

What To Do Right After You Are Promoted

Immediately after you are promoted, you need to have a talk with your former colleagues. Minow points out that your relationship with them has been changed and this needs to be addressed. She used this as an opportunity to say “If you have a problem, then I have a problem.” However, at the same time she told them “I refuse to be responsible for a problem that is not brought to my attention.” Minow also insists that anytime someone brings her a problem, they also have to propose a solution to it. Not just any solution, she insists that the solution must cost less than the problem!

Final Thoughts

We all love to be promoted. It’s an acknowledgement of what we’ve been able to accomplish at our job. However, every IT Leader knows that promotions change the relationships that we’ve developed with our colleagues. These changes need to be dealt with in the open in order to allow our teams to move forward. If you can do this successfully, then you will have found a way to transform yourself from an IT manager into a true leader.

Questions For You

Have you ever been promoted to be in charge of people that you used to work with? How did that affect the relationships that you had with those people? Have you ever worked for one of your colleagues who got promoted? Did they take the time to redefine your relationship? Leave me a comment and let me know what you are thinking. Click here to get automatic updates when The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

It’s starting to look like the economic winter just might be getting ready to thaw. Once this happens, IT Leaders realize that they’re going to have a massive task added to their already overloaded plate – recruitment.

Google’s Staffing Problems Can Teach IT Leaders A Lot

Thursday, July 2nd, 2009

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

If you could go to work for any company out there right now, which one would it be? A lot of us would say Google – everything that we’ve read and heard about the company makes it seem like a great place to work. However, it turns out that even Google is not immune to IT staff problems…

Google’s Staffing Problem

Google is in the middle of what is often called a “brain drain” – some of its best and brightest workers are leaving the firm to go join other companies. In the past few weeks they’ve lost Tim Armstrong who was their advertising sales boss and they’ve lost David Rosenblatt who was in charge of their display advertising. Oh, and they are losing their top engineers to Twitter and Facebook

What’s Google Going To Do?

Google’s plan to try to stem this exodus of talent is a typical Google solution – they’re going to try and solve it by crunching numbers. Unlike many IT firms, Google has both the data and the processing power to attempt this.

Google plans on using data that they’ve collected from surveys and peer reviews in order to discover which of its employees feel underused. This may sound a little far fetched, but Edward Lawler who works at the University of Southern California says that eventually all companies will be approaching HR issues this way.

What’s Gone Wrong At Google?

Using algorithms to find unsatisfied workers is clever and all that, but clearly there is something else going on here. Interviews with former Google employees reveal some interesting things about the day-to-day practical realities of working in this high-tech Shangri-La.

Former employees reveal that people are leaving because many employees don’t feel that their efforts will make the same amount of impact as the company matures from its startup days. Compounding the problem is the fact that Google does not appear to provide much in the way of formal career planning. Often these tasks would be addressed by a company’s Human Resources (HR) department, but it appears as though Google’s HR department is viewed by many as being quite impersonal.

So What Should Google Be Doing?

As amazing as it may seem, the answer to Google’s problems is actually very simple – hard to implement, but simple to describe. What they need to do is to put their customer first. By clearly communicating to the entire company that Google exists to serve their customers, a great deal of other staffing problems will fade away.

Final Thoughts

One of Google’s biggest problems is that they have not found a way to keep their employees engaged. This isn’t surprising because Google dominates its market and so it doesn’t have any big competitors to use as a rallying cry.

Making its customers first would allow Google to focus its staff on a single goal that would extend throughout the company All of a sudden every employee would have a way to measure the value of his/her work. Once again, this wouldn’t necessarily be easy to do, but it’s the right thing to do. If you can figure out how to do this with your team, then you will have found a way to transform yourself from an IT manager into a true leader.

Questions For You

Do you think that Google’s algorithm will be able to identify those employees who might leave? Do you think that it will make mistakes? Do you think that this type of algorithm would work at your company? Do you think a customer focus would solve Google’s staffing issues? Leave me a comment and let me know what you are thinking.

Click here to get automatic updates when
The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

It may seem a little crazy to talk about how to handle promotions during an economic downturn, but they are still happening (hey, sometimes self-promotion yields results!) Additionally, once the world economy picks up again, there will be even more of them. What’s an IT Leader who was once “one of the guys” to do when he /she is suddenly their boss?

Grow Your Career – What IT Leaders Need To Do

Thursday, June 25th, 2009

IT Leaders Are Responsible For Growing Their Career - But Not Like This!

IT Leaders Are Responsible For Growing Their Career - But Not Like This!

As though the job of being a IT Leader was not hard enough, there’s also that added responsibility that you have to manage your career. With all of the turmoil of the past couple of years, it’s now more important than ever for IT Leaders to find the time to tend to this task.

Growing Your Career – It’s Like Another Job

The #1 thing that IT Leaders need to realize is that it is no longer good enough to sit passively by and hope that your career will take you to someplace that you want to be. Instead, you need to take charge of it. Yes, this means that there is more work for you to do. However, you will benefit from all of the time and effort that you put into this task.

It’s Networking Time

For some odd reason too many of us shun what is probably the most effective career management activity – networking. Study after study has shown that most high paying professional jobs are found through networking. What this means for you is that you need to always be growing your network.

This might cause you to rush out and try to build the largest LinkedIn network that you possibly can. Don’t do it. Deborah Bailey who is a career and employment coach, points out that the quality of the members of your professional network is far more important than quantity of people that you have in the network.

Get Uncomfortable

We all chose to have a career in IT for a bunch of reasons. One of these was because we knew that IT was a dynamic field – it’s always changing. What this means for you is that you can’t sit back and assume that the skills that you have today (both hard and soft skills) will be what anyone will be looking for tomorrow.

Instead, you need to get up off your butt and go out and learn something new. This ability to be constantly seeking out new things to learn will be what keeps your skills fresh and makes sure that you are always employable.

Big Picture Stuff

This might be the trickiest part of the program – learning to keep your eyes open. It’s all too easy to focus on what’s going on inside of your company or even within your industry. However, the key to long-term career success is to stay on top of what’s going on in the big world and understand how it may impact your company and your career.

Final Thoughts

You have no control over what others may do to your career in the future. However, you have complete control over what you do to prepare your career for the future. You are going to need to be proactive (start doing something TODAY) and you are going to have to be willing to adapt to the changes that we all know will happen in the IT field. If you can do both of these things, then you will have truly taken control of your career and you’ll be well on you way as you transform yourself from an IT manager into a true leader.

Questions For You

In the past have you actively managed your career or have you just sorta let things happen to you? How much have you increased your professional network by during this year? How did you do it? What new skills have you learned this year? What other industries do you track? Leave me a comment and let me know what you are thinking.

Click here to get automatic updates when
The Accidental IT Leader Blog is updated.

What We’ll Be Talking About Next Time

If you could go to work for any company out there right now, which one would it be? A lot of us would say Google – everything that we’ve read and heard about the company makes it seem like a great place to work. However, it turns out that even Google is not immune to IT staff problems…

6 Management Suggestions To Help IT Leaders In Tough Times

Thursday, May 21st, 2009
Tough Times Call For Solid IT Leadership Skills

Tough Times Call For Solid IT Leadership Skills

Can it get any worse than it already is? Does anyone see a light at the end of the tunnel yet? Times are tough all over, and being an IT Leader right now is just about the toughest job out there. It would be all too easy to tuck your head down, turn off the lights, and not talk to anyone until this is all over. However, you are an IT Leader and you can’t do that.

In these tough times you need to overcome your base instincts and do what good managers should do – lead. As a reminder of just what that really means in these tough times, here are six things that you should be doing right now:

  1. Treat your employees as responsible adults. Yes, sometimes in these dark days they don’t seem to act that way, but they are. This means that you can’t boss them around or soothe their fears with made up half truths.
  2. Reach out. This means that tough times call for you to reach out beyond your normal contact groups and have more fingers that go deeper into the company. This is the only way that you are going to be able to discover what is REALLY going on. This is the information that you’re going to need to be able to communicate to your team.
  3. Practice emotional intelligence. It’s true that your team will perform better even under all of this fear and doubt if they believe that you really do understand and respect them. This means providing opportunities for everyone’s opinions to be heard.
  4. Be Fair: Tough times won’t last  forever and you’re going to need your team to stick around when they no longer have to. This means that when you have to do distasteful tasks like layoffs, you need to be open and honest about why certain decisions were made. Everyone may not agree with you, but at least they’ll understand why you did what you did.
  5. Open The Door Wider. Allow your employees to being more of themselves to work. Time are tough and you are going to be asking more from your remaining staff, you need to make it easier for them to balance all parts of their life.
  6. Enjoy Your Job: It is critical that you find some part of your job that brings you joy and happiness. Even in these tough times, you need to let others know that this one thing makes you very happy. Your enthusiasm will be noticed and it’s catching – you’ll bring everyone’s mood up.

How many of these six management actions are you currently doing? Are they being successful? Do you disagree with anything that’s on my list? Did I leave anything off? Leave me a comment and let me know what you are thinking.

Networking 101 For IT Leaders

Thursday, May 14th, 2009

Even IT Leaders Need To Work At Developing Their Professional Networks

Even IT Leaders Need To Work At Developing Their Professional Networks

I don’t care if you’re the best IT Leader this world has ever known, you may still find yourself without a job sometime – especially in this economy. It’s at this point that you will want to rely on the contacts which you have made during your current employment.

However, despite the fact that most of us have access to reliable broadband from sites like http://www.o2.co.uk/broadband/, along with smartphone technology – which should make networking easier than ever – many of us have become complacent about doing so. It always seems to be something that we’re just too busy to do.

Yeah, yeah we all know that we should have been networking like crazy all along; however, the sad truth is that all too often we neglect this career responsibility until it’s too late and we’re out on the street. What’s an IT leader to do then?

I’m sure that even the worst networkers among you have a stack of other people’s business cards somewhere. The sad truth is that every day our networks get just a bit more out of date. If you were to go through your current list of contacts, how many of those do you think would have moved on to new jobs and phone numbers / email addresses?

The reality of modern IT Leader life is that you always have to be ready to move on. You may not see the end of your current job coming; however, when it comes you need to make sure that it is no surprise to you. The new career rule is that you always have to be ready to move at a moment’s notice.

So how do you jump start a professional network that you’ve allowed to grow old? The first step is to find the people who WERE in your network. There are many different ways to do this:

  • Email them (often there may be an auto reply with their new email address)
  • Use the Internet to search for them – this is when it’s great to have contacts with unusually spelled names!
  • Ask coworkers to reconnect you to people that they’ve stayed in touch with better than you.

Need I mention online professional social networks like LinkedIn and Plaxo? These days everyone seems to be using these and one of the nice benefits is that once you connect to them, you’ll be able to reach them even if they change jobs.

There’s more, but we’ll talk about that next time…

Is your professional network up-to-date? How much time do you spend working on it each week? Have you ever had to use it? Did it work out for you? Leave me a comment and let me know what you are thinking.