Posts Tagged ‘new responsibilities’

New Job, Same Company: What’s An IT Leader To Do?

Thursday, February 4th, 2010
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Moving From One Job To Another Can Be A Big Hassle

Moving From One Job To Another Can Be A Big Hassle

Changing To A New Job In The Same Company Can Be Difficult

Times of change can be difficult for everyone, including IT Leaders. We all know how hard it can be to lose your job – in fact I think that we’ve probably either experienced it or have friends who have gone through it. What this means is that we all have a basic understanding of what to do if it happens. But what if you don’t lose you job, it just changes on you. What do you do then?

When an IT department shrinks, there are suddenly fewer people to do all of the work that was being done before. If you were working on a project that all of a sudden becomes less important, then there’s a good chance that you may get “repurposed” to work on a new (to you) project. Got any skills to make that transition?

Ways To Make The Change Go More Smoothly

In my life I’ve moved residences a number of times. Sometimes they were big cross-county moves, and sometimes they were short across town moves. What I’ve found is that the big cross-county moves always went better. That’s because I took the time to sort things out, packed properly, and scheduled enough time to do things right. The cross-town moves were always a disaster – I’d throw things in the car and move them bit by bit losing things and never taking the time to put things where they really deserved to go.

Likewise, moving to a new IT job in the same company can be a disaster if you don’t do a good job of managing the move. Unlike going to work for a new company, a lot of the players and the rules are the same. However, it’s not the same job – there are differences. This is where things can trip you up.

In order to provide you with a little guidance on how best to manage this move, Jane Porter has gone out and talked with people who have lived through it in order to get their advice on what you need to do to make this a successful move:

  • Talk, Talk, Talk: When you get assigned to a new IT job, it’s sorta like being married to two people for awhile – your old boss and your new boss. Just like having two spouses, things can get awkward quickly if you aren’t careful. What you need to do is as soon as possible sit down with both bosses and review what they are expecting you to do. Instead of having you push back when they want you to do the work of two people, have them come to a mutual agreement on what and when you’ll be doing work for both of them.
  • Learn The Rules (Again): you used to know how things worked but you can no longer make that assumption. Silly little things like when your boss expects you to be available and if a weekly status report is still required are some of the details that you need to quickly get a handle on. Once again, communication is the key here: asking what is expected is the best way to make sure that nothing is missed.
  • Don’t Close Your Door: it’s not just your new boss that you need to be talking with, but also your new co-workers. If your job was just created, then nobody knows what you are supposed to be doing. If you are replacing someone who got let go, then you’ve got to help everyone work through their resentment of you. Either way, you’ve got to take the time to build bridges not only to people within your new department but also to those in other departments that you will now be working with.
  • Prepare To Leave (Again): nothing lasts forever, and your new job just might last for a very short time. All too often after a reorganization, something will happen that will require you to return to your old job for awhile in order to deal with a big issue. Although successfully solving problems is a good thing, you need to remember that your career no long lies with this old job. Keep your new boss updated while you are gone and make sure that your new tasks are being covered by someone.
  • Network: hopefully this goes without saying, but we’ll cover it again anyway. You need to start reaching out to everyone from your first day on the new job. Your old network is still there, but its value is now less. You need a new network that can support you in your new job and you are the one who is going to have to build it.

What All Of This Means For You

You can go to countless book stores and find books on how to start a new job at a new company. However, starting a new job within your existing company is a bit more difficult because the rules are not so clear.

Realizing that you need to treat this change of jobs as seriously as you would joining a new company is a good first step. Next you’re going to have to take the steps that we’ve outlined in order to quickly make yourself valuable and well connected in your new position.

Change happens and there’s not a lot that we can do about it. Savvy IT Leaders understand that developing the political skills needed to switch jobs within a company can go a long way in boosting their careers…

What do you think is the #1 skill that you need in order to do a good job when you suddenly find yourself in a new position?

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What We’ll Be Talking About Next Time

As the global recession starts to fade away, IT Leaders who are searching for a new job are starting to feel some new hope and IT Leaders who still have jobs are starting to get the itch to take a look around at what other opportunities there might be out there. Sounds like it’s time to get some resumes in order…

How To Keep Your Team From Leaving As The Economy Improves

Thursday, January 21st, 2010
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Your Team Is Going To Be Jumping Ship If You Don’t Do Something

Your Team Is Going To Be Jumping Ship If You Don’t Do Something

I don’t want to say that it’s been easy to be an IT Leader during the recent global economic crisis. However, as the world economy tanked and countless people in all industries lost their jobs, the one thing that IT Leaders really didn’t have to worry about was having members of their team jump ship to go to work for other firms – there were no other jobs to be had. Well as the economy improves, this is going to change. Got a plan for keeping your team on board?

Don’t They Love Me? Why Would They Leave?

I’ve got an ugly history lesson for you – the experts tell us that when we’ve had a recession in the past, it’s during the recovery that you’ll see a big increase in people leaving your company for other career opportunities as more and more jobs become available.

So what’s an IT Leader to do? The last thing that any one of us really wants to do is to provide our staff with the skills and training that will boost their ability (and desirability) to leave. However, that’s exactly what we should be doing.

The Big Secret

Dr. Elizabeth Craig has been looking into this issue and she has made some surprising findings. What she’s found is that the members of your team will stay longer if you actively work to provide them with the very skills that they are looking for to make themselves more valuable in the job market.

Specifically, what Dr. Craig says is that the IT Leaders who provide the members of their team with the most opportunities to increase their value in the marketplace will get the greatest benefit by doing so. This breakthrough realization is something that too few IT Leaders fully understand.

The Three Secrets To Retaining Your Team

As an IT Leader, you need to start to take action to retain your team before it’s too late. There are three specific steps that you can take:

  1. Grant New Responsibilities: especially in the world of IT, your team members really do want to be challenged. In surveys, team members reported that having the ability to work on tough problems and being given more responsibility are the #1 things that determines their level of career satisfaction.
  2. Boost Skills: look, you’ve got smart people working as a part of your team right now. They realize that they don’t know everything, but they have an unquenchable desire to learn more. You need to do what you can to help sate this need by providing your team with ways that they can learn more about things that are outside of their day-to-day jobs. In IT this especially includes providing the opportunity to learn more about how the company works and the basic underpinnings of business.
  3. Networking: the ability to reach out and connect with others both inside and outside of the company is another critical desire on the part of your team members. Sure, their motivation may be to primarily build connections that could help them find their next job, but it will also help them gain fresh insights into how to solve the problems that they are working on right now.

What All Of This Means For You

When we were all children, one of the games that we used to play was called musical chairs. It involved constantly finding a new chair to sit in. As the global economy improves, the desire to play musical careers will start to seize your team and you could end up losing a lot of them.

It’s difficult and costly to replace critical staff. You need to start taking action right now to retain your team. This means that you’ve got to provide them with new responsibilities, opportunities to broaden their skills, and ways to connect with more people both inside and outside of the company.

This all may seem counterintuitive to you – it’s almost as though you are helping them to prepare to leave. However, this is not the case. It turns out that if you provide them with what they are truly looking for in their career, then although they could leave, they won’t.

Do you think that member of your team are going to leave once better opportunities start to show up?

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What We’ll Be Talking About Next Time

No matter how sophisticated we make security technology, it’s always going to be a hacker’s personal skills that we’ll be battling against. This leads to another interesting point: just exactly what personal skills do IT Leaders need to have in order to do their (non-hacking) jobs well?